SAFETY BASICS

• OSHA Accident Investigation & Reporting
• Active Shooter
• Armed Robbery
• Burn Prevention
• Chemical Safety
• Compressed Gas Cylinders
• CPR
• Cyber Security
• Cuts & Lacerations
• Electrical Safety
• Emergency Procedures
• Fire Extinguisher 101
• Fire Prevention
• How to Conduct a Restaurant Safety Inspection
• Knife Safety
• Ladder Safety
• Lockout / Tagout
• Preparing for a Hurricane
• Proper Lifting
• Slips, Trips and Falls
• Terrorist Act
• Violence in the Workplace
• Vehicle safety

BAR BASICS

• American Ales
• American Sparkling Wines
• Bartender 101
• Beer 101
• Bourbon - American Whiskey
• California Chardonnay
• Cava and other Spanish Sparkling Wines
• Champagne
• Gin
• How to Open and Pour a Bottle of Wine
• India Pale Ales (IPA's)
• Mixers
• Porters and Stouts
• Rum
• Sake
• Scotch
• Sparkling Wine
• Tequila
• Vodka
• Wine 101

SERVICE BASICS

• Adult Entertainment
• Being the Valet
• Bloodborne Pathogens (OSHA)
• Food Allergies
• Food Handler
• Hello, Goodbye and Thank You
• Hosting 101
• How to Ask Open-Ended Questions
• How to Deal with a Difficult Customer
• ID Guidelines
• Mystery Shopper
• Responsible Vendor Alcohol
• Security Host Training
• Telephone Etiquette

H.R. BASICS

• ADA - American Disability Act
• Conflict Resolution
• Discipline without Punishment
• Diversity in the Workplace
• FMLA (Family Leave Act)
• Gender Equality
• Human Trafficking
• Sexual Harassment
• Service Animals
• Social Media
• Workplace Harassment